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Skincare
Frequently Asked Questions
What is the return policy?
ou can return most items within 30 days of receiving your order, and you have the right to cancel your order within 14 days of delivery, no reason needed. For hygiene reasons, we're unable to accept returns on skin care, bath & body, or hair care products once the seal or packaging has been opened, unless the item is faulty, damaged, or not as described. To start a return, just email us at contact@valorebeautyshop.com with your order number.
Full details are available on our Returns & Refunds Policypage.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
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